LIST OF FRONTLINE SERVICES

TYPE OF FRONTLINE SERVICE FEE FORM

PROCESSING TIME

(Under normal circumstances per transactions)

PERSON IN CHARGE

New service, connection and application

  • P2,500.00 (Residential)
  • P2,650.00 (Commercial)
  • P2,800.00 (Industrial)
  • Service Connection Application Form
  • Contract
3 days
  • Clerk Processor C
  • WSM MAN C
  • Engineering Assistant
  • General Manager
Payment of bills As billed
  • Water bills
  • Official receipt
5 minutes
  • Teller
Repair of leakages Depending on the damage
  • Service Request Form
1 day
  • Clerk Processor C
  • WSM MAN C
  • Engineering Assistant
  • General Manager
Disconnection None
  • Notice of Disconnection Form
  • Promissory Note Form
1 day
  • WSM MAN C
  • Engineering Assistant
  • General Manager
Reconnection P150.00
  • Statement of Account
  • Job Order Form
  • Official Receipt
3 hours
  • Clerk Processor C
  • WSM MAN C
  • Engineering Assistant A
  • General Manager
  • Teller
Change of Meter None
  • Maintenance Order
  • Official Receipt
1 hour
  • Clerk Processor C
  • WSM MAN C
  • Engineering Assistant A
  • General Manager
Voluntary closure None
  • Service Request Form
1 hour
  • Clerk Processor C
  • WSM MAN C
  • General Manager
  • Cashier
Transfer of connection P150.00
  • Service Request Form
  • Official Receipt
  • Job Order
1 day
  • Clerk Processor C
  • WSM MAN C
  • General Manager
  • Cashier
Complaints on high consumption None
  • Statement of Account
  • Service Request Form
4 hours
  • Clerk Processor C
  • WSM MAN C
  • General Manager
Back to Top